Company profile:

Ctrip.com International Ltd. was founded in 1999. With its operational headquarters in Shanghai, Ctrip has branch offices in 11 major cities: Beijing, Guangzhou, Shenzhen, Chengdu, Hangzhou, Xiamen, Qingdao, Nanjing, Wuhan, Shenyang and Hong Kong. The company also maintains 48 representative offices in other major cities throughout China.

As a leading consolidator for travel-related products, Ctrip has been listed on NASDAQ since December 9, 2003. With over 7,000 employees around China, the company provides comprehensive services, including hotel reservations, air ticket reservations, vacation reservations and corporate travel management. It also offers preferred merchant services and travel information to over 19 million registered members.

Hotel reservations:

Ctrip cooperates with more than 28,000 member hotels in 134 countries and territories. The company contracts with hotels for rooms under two agency models, the "guaranteed allotment" model and the "on-request" model. Its customers receive confirmed bookings and pay the hotels directly upon completion of their stays, and in general, it pays no penalty to the hotels if the customers do not check in.

Flights:

Ctrip sells air tickets for major domestic and international airlines. In air-ticketing transactions, a customer generally pays the ticket delivery agent upon delivery of the ticket. The customer also has the option of picking up a ticket at the ticketing office or obtaining an electronic ticket. In addition, the company has launched a "last minute air ticket booking" service to meet its users' urgent needs.